Terms of service

Last Updated: September 30, 2026

Welcome to BOEESUN. These Terms of Service ("Terms") govern your use of our website and your purchase of products from our online store.

By accessing our website or placing an order, you agree to be bound by these Terms. Please read them carefully before using our services.

1. About BOEESUN

BOEESUN is a professional insole manufacturer specializing in the development and production of high-quality footwear insoles, including sports insoles, comfort insoles, and customized insole solutions.

We provide products and services for individual customers, brands, retailers, distributors, and business partners worldwide.

2. Website Use

By using our website, you agree that:

  • You are at least 18 years old or have permission from a parent or legal guardian
  • You will use this website only for lawful purposes
  • You will not attempt to damage, interfere with, or misuse our website
  • You will provide accurate information when placing an order or contacting us

We reserve the right to refuse service or terminate access to anyone who violates these Terms.

3. Product Information

We make every effort to ensure that product descriptions, images, specifications, and pricing information are accurate.

However:

  • Product colors may vary slightly due to screen settings
  • Product measurements may have minor differences due to manufacturing processes
  • We reserve the right to update product information, prices, or availability without prior notice

BOEESUN does not guarantee that all product information is completely error-free at all times.

4. Orders and Payments

When you place an order through our website:

  • You agree to provide accurate order and payment information
  • You authorize us to process your payment
  • We reserve the right to cancel or refuse orders due to availability issues, payment problems, or suspected fraudulent activity

Payment must be completed before orders are processed and shipped.

5. Pricing and Promotions

All prices displayed on our website are subject to change without notice.

Promotional offers, discounts, and special pricing:

  • May have limited availability
  • May include specific terms and conditions
  • Cannot always be combined with other promotions

6. Shipping and Delivery

Shipping times and delivery information are provided as estimates.

Delivery delays may occur due to:

  • Shipping carrier delays
  • Customs procedures
  • Weather conditions
  • Events outside our control

For more details, please review our Shipping Policy.

7. Returns and Refunds

Returns and refunds are handled according to our Return Policy.

Customers must follow the return procedures provided by BOEESUN before sending products back.

For more information, please review our Return Policy.

8. Intellectual Property

All content on this website, including:

  • Logos
  • Brand names
  • Product images
  • Text
  • Graphics
  • Website design

is owned by or licensed to BOEESUN and protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or use our content without written permission.

9. Third-Party Services

Our website may use third-party services, including:

  • Payment providers
  • Shipping providers
  • Analytics tools
  • Marketing platforms

These third-party services may collect and process information according to their own terms and privacy policies.

BOEESUN is not responsible for the practices or policies of third-party services.

10. Limitation of Liability

To the maximum extent permitted by law, BOEESUN shall not be responsible for:

  • Indirect or unexpected damages
  • Losses caused by improper product use
  • Website interruptions caused by technical issues
  • Delays caused by third-party services

Our products are designed to provide comfort and support. They are not intended to diagnose, treat, cure, or prevent medical conditions.

11. Medical Disclaimer

BOEESUN insoles are designed to improve comfort, cushioning, and foot support.

Our products are not medical devices unless specifically stated.

If you have serious foot conditions or medical concerns, please consult a qualified healthcare professional before use.

12. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Changes will become effective immediately after being posted on this page.

Your continued use of our website means you accept the updated Terms.

13. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Company: BOEESUN

Email:
support@boeesun.com

Phone / WhatsApp:
+86 181 5044 8318

Address:
BaiHao 2nd Industrial Zone,
HouJie Town, DongGuan City,
GuangDong Province, China